Seller Policy

The seller is obliged to enter the goods delivery receipt number within the time limit of 2 x 24 hours (excluding Saturday / Sunday / National holidays) starting from the notification of goods orders from Tokoteknologi. If within the time limit the Seller does not enter the delivery receipt number, the order is automatically considered canceled. If the Seller continues to send goods after exceeding the delivery time limit as described above, the Seller understands that the transaction will still be canceled so that the Seller can withdraw the Goods at the courier where the Goods are delivered.

In the event that the Seller can only fulfill a portion of the number of goods ordered by the Buyer, the Seller is required to provide information to Tokoteknologi before accepting the order. The buyer has full authority to agree to continue the transaction / cancel the transaction and the seller is prohibited from continuing the transaction without obtaining the consent of the buyer. If it has been re-approved by the Buyer in accordance with the number of orders that the Seller undertakes, then the difference between the total price of the Goods will be returned to the Buyer. However, if the seller continues the transaction without the consent of the Buyer, the Seller agrees that this will be the sole responsibility of the Seller (including but not limited to returning postage to the Buyer).

The seller fully understands and agrees that the invoice issued is in the name of the Seller.